General Email Information

Hosting Plan / Size

Your hosting account is allocated a certain amount of space to accommodate your website and email.

1. POP
   POP allows you to fetch and download your emails to your device, leaving your mailbox on your hosting account empty.
   When using this setting, the accompanying setting for the POP port number is 995.
2. IMAP
   IMAP will download a copy of emails to your device, leaving all messages on your hosting account.
   When using this setting, the accompanying setting for the IMAP port number is 993.

Email Storage

Emails can take up a HUGE amount of space on your hosting account if you don’t delete old, unnecessary emails and/or you have many large attachments in your emails. In the longrun you’ll want to avoid using up too much space with emails because this will lead to continuous upgrades to increase the size of your hosting account. This isn’t an issue for the vast majority of our clients but if you find yourself in this situation then it may be time to consider the following:

1. Simply switch the configuration of your email software to download your emails from your hosting account to your computer. This is done using the ‘POP’ protocol setting. See details below. You can always switch back to IMAP after doing this. In effect this will ‘archive’ your emails by storing them on your computer.
2. Use a 3rd party email service such as Microsoft 365 or Google Workspace (which includes Gmail for your business email). We can assist with either setup for an additional fee. Both are good services but their interfaces aren’t the most intuitive to use, and Microsoft is particularly difficult to set up.

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